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Refunds & Digital Products

This page is a draft and will be finalised with SIGHT AFRICA's official details.

  1. 1.Because digital books are delivered instantly, purchases are generally final once a file has been downloaded.
  2. 2.If a file is damaged, incomplete or not as described, contact us and we will replace it or refund you.
  3. 3.If you were charged but did not receive access, contact us with your order reference; we verify every case with the payment provider.
  4. 4.Payment disputes are reviewed case by case, and every decision is recorded.